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Delivery and return
Delivery and return
| Standard Delivery (Signed for) | Delivered within 3-5 working days |
| Express Delivery (Standard Parcels) | Delivered within 1-2 working days |
| Extra-Large Parcels (Signed for) | Delivered within 3-5 working days |
| Furniture | Delivery usually takes place within 2 weeks. |
Shipping Information
Shipping Information
Free Shipping
Decor Outdoor offers free regular shipping on all orders shipped to residential or commercial addresses within the contiguous United States. Orders are delivered Monday through Friday (excluding holidays).Drop Shipping
We are an online-only luxury furniture and lighting boutique, and do not have a warehouse. Consequently, all orders are drop shipped directly from our manufacturers to your door. If your order includes items from more than one manufacturer, you will receive multiple deliveries. Because we are dependent on the on-hand inventory of our manufacturing partners, some items listed on our site may not actually be available right away. Please call us at 888.784.4644 or via our contact form with any stocking questions and we'll get in touch with the appropriate manufacturer for answers, before you place your order.Ground Shipping
Small parcel items ship regular ground via delivery services such as FedEx, UPS or DHL. Orders typically take 2-3 business days to process and in-stock items will usually be delivered 3-5 days from the date that they ship (depending on origin and destination). If there is a delay, you will be notified by email. No signature is required for standard ground shipping, so you may want to make arrangements to have packages brought inside soon after delivery, if you are unable to receive it in person.Composition and care
Composition and care
We speak a lot about the importance of gut health—not only for beauty—but also in terms of our overall health, wellbeing and immunity. But before we can fully understand why the gut is so integral to our health, it’s first essential to learn more about the physiology of the gut itself—and how it works.
Description
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RETURN & EXCHANGE POLICY
OPTIANO can only accept an exchange if the blisters/vial are not opened or are found to be factory defective. Opened lenses cannot be exchanged under any circumstances.
In the case that you receive defective lenses, you must proceed as follows:
1. Contact OPTIANO’s representative within TWO business days from the receipt of your shipment.
2. Returning defective lenses must be sent within 2 business days from the time that the customer initially contacted OPTIANO’s representative to report the defect.
3. Defective lenses must be returned before we can exchange them and may only be exchanged for the exact same lens model, color, and prescription.
If you do not follow the instructions above, WE WILL NOT be able to replace your lenses.
The company, will examine each lens and check them for protein deposits which indicate whether the lens was used. If there is a scratch or tear on the lens and it was used, the Manufacturer may not replace the lens.
Shipping charges for returns and exchanges will be carried by the customer.
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SHIPPING & TRACKING
Minimum 3-5 days are required for delivery. Order can be delayed in case of sales, natural disasters & holidays. If you need your order sooner, please contact us. For urgent delivery you have to transfer the amount online first, then will dispatch your parcel overnight. Most orders deliver the next business day.When you have submitted an order, soon Optiano representative will call you for confirmation. Once the order is ready to be dispatched, you will receive a shipment confirmation message with the tracking number.
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